Where are you located ?
Fokai Industries
144 Fujita Rd. #101
Tamuning, GU 96913

Can You guys ship to my family in the States ?
Absolutely ! Let us handle all the Boxing and the dreaded Post Office lines, we all live busy lives. Let us help out and take care of ALL of the shipping for you !

Where do you guys ship to ?
We are currently shipping world-wide except for Japan. So no matter if your in Hawaii, San Diego, Seattle, New York, Saipan, Australia, Great Britain, Amsterdam, deployed on an Aircraft Carrier in the Persian Gulf or even a Forward Operating Base in Afghanistan, all APO's & FPO's, We got you Covered with World-Wide Shipping !

Why don't you ship to Japan ?
We do not handle Orders to Japan, unless your address is a military APO or FPO. This is because we already have a store in Japan that services that area , please contact them at : http://fokai.shop-pro.jp/

How will my items be shipped ?
We ship using US Postal Service Priority Mail. You will be sent a e-mail when your items are shipped with a USPS tracking # that you can use to stay informed as to where items are along the way.

How long will it take for my items to arrive?
We ship using the US Postal Service, Priority Mail. All shipments originate out of our Guam offices , that being said it does take a little bit longer for packages to arrive. All PKG's must clear US CUSTOMS in Hawaii and sometimes they are backed up. Unfortunately, there is nothing that can be done about this, it is just part of the US Governments Procedures. Pkgs usually arrive in the US Mainland between 5 to 10 days , sometimes even quicker !

I am in Guam, can I pick up my order instead of paying for shipping ?
Sure, When you place the order there is a spot you can enter a DISCOUNT CODE, in this spot type: instorepickup  this will make the shipping $0 and we will hold at the Tumon Shop for Pick-up, Just give us a call @ 649-1081 to make sure the order is ready first.